Any changes to your existing booking must be given in writing via email with 2 weeks notice. We are unable to make changes to your booking over the phone. In the event of cancellation, reservations are non refundable. However, with 2 weeks notice we can reschedule your booking once within 3 months.
PRIVATE GUIDED CIDER TOUR
We can also accommodate for Private Cider Tours (not available June, July, August, September) for your group at a time which suits you - we charge an additional £100 for groups of 10 or more and £150 for groups of less than 10 (in addition to the £22.50 per person tour charge). Please note that Private Tours are fixed and non-refundable once they have been agreed and paid for. Please email us at firstname.lastname@example.org for availability.
LUNCH AFTER THE TOUR?
Your tour booking will secure a table for when you return & lunch can be ordered either whilst you have your group cider tasting or once you have finished. Menus will be given to you on the day.
Our tours tend to go ahead whatever the weather so we do advise that you wear sensible shoes and clothing as part of this tour is outside and may be muddy underfoot, wellies or walking shoes & a waterproof jacket are recommended. If the weather is particularly bad, we may adjust the time spent outside in the vineyard.
Children under the age of 6 are welcome on the Grand tour free of charge. Children above the age of 6 will be charged £5 either on the day or you can add this to your booking and will include a bottle of our Organic Apple Juice. Lunch and soft drinks can be pre-ordered for your children before you set off on the tour and purchased on the day.
Please let us know if you intend to bring children under the age of 6 in the ‘Message’ section of the booking form to ensure enough seats are provided. Highchairs can also be provided upon request.
Well behaved dogs are welcome to join. Please come prepared with all the necessaries to clean up after them and ensure they are kept on a lead at all times.
You will receive two automated emails confirming your booking & payment which should be kept for reference, so please ensure you enter a valid email address and always check your junk inbox.